India
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KSA
India
Production Support Services
- Production Support Services by Lumbini Elite:
- Flexible engagement models for customer satisfaction.
- Value, quality, and unmatched flexibility.
- Engagement of key solution architects and senior consultants.
- Periodic support for broken processes and chronic issues.
- Effective application and change management using ITIL processes.
- Well-versed in incident and problem management.
- SLA-based support for SAP post-implementation phase.
Change Management & Enhancement
- Adherence to strict change management procedures for project success.
- Offshore activities follow well-defined procedures from project commencement.
- Adoption of client procedures if covering necessary aspects.
- Managing changes in project scope through assessment and negotiation.
- Lumbini Project Leader negotiates adjustments with the Project Coordinator.