Support and Maintenance -

Production Support Services

Production Support Services by Lumbini Elite:
- Flexible engagement models for customer satisfaction.
- Value, quality, and unmatched flexibility.
- Engagement of key solution architects and senior consultants.
- Periodic support for broken processes and chronic issues.
- Effective application and change management using ITIL processes.
- Well-versed in incident and problem management.
- SLA-based support for SAP post-implementation phase.

Change Management & Enhancement

Adherence to strict change management procedures for project success.
Offshore activities follow well-defined procedures from project commencement.
Adoption of client procedures if covering necessary aspects.
Managing changes in project scope through assessment and negotiation.
Lumbini Project Leader negotiates adjustments with the Project Coordinator.