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Production Support Services

  • Production Support Services by Lumbini Elite:
    • Flexible engagement models for customer satisfaction.
    • Value, quality, and unmatched flexibility.
    • Engagement of key solution architects and senior consultants.
    • Periodic support for broken processes and chronic issues.
    • Effective application and change management using ITIL processes.
    • Well-versed in incident and problem management.
    • SLA-based support for SAP post-implementation phase.

Change Management & Enhancement

  • Adherence to strict change management procedures for project success.
  • Offshore activities follow well-defined procedures from project commencement.
  • Adoption of client procedures if covering necessary aspects.
  • Managing changes in project scope through assessment and negotiation.
  • Lumbini Project Leader negotiates adjustments with the Project Coordinator.
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